FAQ

Ordering Information

Ordering Online via our Shopping Cart System
Most of our products are available in our online shopping cart system which allows for easier ordering and faster processing. Feel free to browse our site by using the menu system above or our search engine for products. If you have any questions, you may email us at sales@switsport.com Remember that you must be 18 years of age to place an order.

NOTE: Our shopping cart will calculate the shipping and handling costs at the final step of the check-out process before your submit your order for orders within the continental (48-state) United States. You must contact us via email or phone for extra costs for shipping costs other than standard ground shipping. International customers must also contact us for exact shipping costs as these prices can’t be calculated by our shopping cart because of the various sizes of our items we offer and the volatility of standard costs for sending packages Internationally.


Phone Ordering
Our toll free number is 1-(800)-731-3068 or for International orders, call 1-(570)-385-3553. We are available Monday thru Saturday 9 AM – 9 PM EST, and Sunday 11 AM – 5 PM EST, or you can leave a message on our answering system. We will confirm the availability of the items.

Please have all pertinent information such as which items you wish to order and your credit card handy when calling. You must be 18 years of age to place an order.


Ordering by Mail
When ordering by e-mail or mail, please furnish address, phone number, payment option, and all other pertinent information. It is suggested that you submit your order via our shopping cart and choose Check/Money Order to pay so we can process your order quicker and let you know if there is any items out of stock. We can’t guarantee availability of items if orders are mailed in without our knowledge.

Please send all checks or money orders to:
Somewhere In Time Sports Cressona Mall 1544 Route 61 Hwy S Suite 6191 Pottsville, PA 17901

You can e-mail us at sportnut@switsport.com with any questions!


Ordering by Fax
When using your credit card, print out the secure order form, and fax to: (570)-385-5763. Please notify us by e-mail or phone before sending fax.

 

 


International Orders
With certain restrictions, International orders will be shipped by Express Mail Service at the lowest available rate. All foreign duties are to be paid by the customer. Make checks/money orders payable in U.S. dollars to Somewhere In Time.


Layaway – Retail Store Customers
Layaway is available for our local customers. Our policy is 20% down, 90 day limit, cancellation of layaway 7 days or more after original date of sale will result in loss of deposit. We will e-mail you when we receive checks and keep you informed of your remaining bill, or we will bill your credit card if you prefer.


Shipping Policies
Customer is responsible for all shipping and handling costs. Shipping costs shown are for the Continental US only. All other locations should contact us for current shipping costs especially International customers when ordering. Most orders are shipped either by USPS or UPS ground standard shipping. Orders shipped by UPS will require a street address, rather than a P.O. Box. Next Day Air and Two Day Mail is available at an additional cost. In-stock items are usually shipped within one to seven business days after your payment have been processed.


Returns, Refunds and Damaged Items
We have a separate section detailing our Returns / Refunds and Damaged Items policy.


Back Orders
This refers to items not available at time of shipment. All out of stock merchandise will be shipped immediately after arrival from the manufacturer. Back ordered items will not be billed to your credit card until after they have been shipped. We will call or e-mail you if an item you have purchased is on back order or if the item you ordered will take longer than 14 working days until you receive it. If you have a question or problem, please do not hesitate to call or e-mail us.